Healthcare Provider Liaison Specialist

10 hours ago


Mississauga, Ontario, Canada The Cigna Group Full time

The Cigna Group is seeking a skilled Healthcare Provider Liaison Specialist to join our team in Mississauga.

As a key member of our team, you will play a vital role in ensuring seamless claims adjudication and timely payments by maintaining an accurate database of healthcare providers.

Your primary responsibility will be to review network agreements from various healthcare providers, including pharmacies, medical suppliers, mental health care, vision care, and dental providers, for accuracy and completeness.

You will ensure that all pertinent information about these providers is correctly entered into our system in a timely manner. This includes validating completed provider agreements, returning them to providers for further review and modifications if necessary, and updating modifications and terminations promptly.

In addition to your technical skills, excellent written and verbal communication skills are essential for this role. You will handle inquiries from providers, associations, and software vendors in a supportive and professional manner.

Collaboration with teammates and adapting to changing priorities are also critical aspects of this position. If you possess post-secondary education, bilingualism (French & English) is considered an asset.

A strong customer service focus, knowledge of healthcare/pharmacy or dental benefit administration, intermediate skills in MS Office (Word, Excel, Outlook), and Adobe Reader and Writer are highly valued in this role.

We offer a competitive salary of approximately $60,000 per year, as well as benefits package and positive work environment built on solid corporate values.



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