Technical Support Specialist

2 days ago


Markham, Ontario, Canada telMAX Inc. Full time
Company Overview
telMAX Inc. is a leading digital infrastructure platform providing a 21st-century alternative to traditional telecom networks. Recognized for its rapid growth and industry-leading net promoter score, telMAX continues to expand its all-fiber network across Southern Ontario.

Job Description
The IT Support Specialist will be responsible for managing our internal IT infrastructure, providing technical support, and ensuring the security and reliability of systems. This role involves first-line and second-line support, managing Microsoft 365 tenant, Google cloud environments, and SaaS platforms, as well as implementing IT security best practices.

Required Skills and Qualifications
This position requires hands-on experience with managing cloud productivity and security tools, RMM, and device management tools. A strong understanding of IT security principles, including firewalls, antivirus software, and data encryption, is also necessary. Familiarity with networking concepts, such as TCP/IP, DNS, and VPNs, is a plus. Candidates with relevant certifications, such as CompTIA A+, Network+, or Security+, are desirable.

Benefits
As a member of our team, you can enjoy a flexible working environment, benefits, including medical, dental, and vision coverage, and a Health Spending Account (HSA). We welcome applications from Canadian citizens and permanent residents.

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