Student Service Specialist
4 weeks ago
We are seeking a highly skilled and service-oriented individual to join our Student Service Centre team as a Student Service Specialist. In this role, you will provide exceptional support to students, applicants, and the public, ensuring a positive and inclusive experience for all.
Key Responsibilities- Respond to a wide range of inquiries and provide accurate information regarding NAIT programs, services, and policies.
- Complete various transactions, including student registration, tuition and fee payments, and transcript requests.
- Review and analyze student accounts, and collaborate with other departments to resolve student enquiries.
- Process payment transactions and maintain accurate records.
- Stay up-to-date with relevant information and procedures, and provide supports across multiple modalities.
- Participate in coordinated outreach activities and proactively engage with students to provide support and information.
- Bachelor's degree required.
- Experience in related supervisory or administrative work.
- Experience working in a post-secondary institution is preferred.
- Experience working in a front-facing service area or call center environment is an asset.
- PeopleSoft experience is an asset.
NAIT offers a comprehensive benefits package, competitive salary range of $55,138.46 - $72,519.72 annually, and a dynamic work environment that values collaboration, creativity, and employee growth.
About NAITWe are proud to have been named one of Alberta's Top Employers for 13 consecutive years. NAIT is committed to fostering an inclusive and equitable work environment, and we welcome applications from diverse candidates.
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Student Service Specialist
1 month ago
Edmonton, Alberta, Canada NAIT Full timeAbout the RoleWe are seeking a highly skilled and service-oriented individual to join our Student Service Centre team as a Student Service Specialist. In this role, you will provide exceptional support to students, applicants, and the public, ensuring a positive and inclusive experience for all.Key ResponsibilitiesRespond to a wide range of admission,...
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Student Service Specialist
4 weeks ago
Edmonton, Alberta, Canada NAIT Full timeAbout the RoleWe are seeking a highly skilled and service-oriented individual to join our Student Service Centre team as a Student Service Specialist. In this role, you will provide exceptional support to students, applicants, and the public, ensuring a positive and inclusive experience for all.Key ResponsibilitiesRespond to a wide range of admission,...
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Student Service Specialist
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Edmonton, Alberta, Canada NAIT Full timeAbout the RoleWe are seeking a highly skilled and service-oriented individual to join our Student Service Centre team as a Student Service Specialist. In this role, you will provide exceptional support to students, applicants, and the public, ensuring a positive and inclusive experience for all.Key ResponsibilitiesRespond to a wide range of admission,...
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Student Service Specialist
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Edmonton, Alberta, Canada NAIT Full timeAbout the RoleWe are seeking a highly skilled and service-oriented individual to join our Student Service Centre team as a Student Service Specialist. In this role, you will provide exceptional support to students, applicants, and the public, ensuring a positive and inclusive experience for all.Key ResponsibilitiesRespond to a wide range of admission,...
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Student Service Specialist
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