Customer Experience Representative

4 weeks ago


Rosemère, Quebec, Canada Rogers Communications Full time
Company Overview

Rogers Communications is at the heart of Canadian success. Our retail team embodies the welcoming spirit of our company, representing a seamless experience that values expertise and dedication to customers' needs.


Salary

As a Sales Associate with Rogers Communications, you can expect to earn an estimated salary range of $45,000 - $65,000 per year in Rosemere, QC, depending on your level of experience and performance.


Job Description

We are seeking an outgoing and approachable individual who understands how our products and services fit into everyday life. As a Sales Associate, you will:

  • Enhance the retail experience by providing best-in-class service and value-added solutions to customers
  • Promote Rogers & Fido brands, including the Rogers Mastercard
  • Engage and grow your customer base through personalized communication and outreach via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses

Required Skills and Qualifications

To succeed in this role, you must be great with people, passionate about delivering an exceptional customer experience, and excited about technology. You should also be a great collaborator and meet the minimum age of majority in your province. English is an asset.


Benefits

We offer competitive compensation plus commissions, one of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada, Mental Health and Support benefits, Employee and Family Assistance Program benefits, Employee discounts offering up to 50% off Rogers & Fido products and services, a flexible schedule including evenings & weekends (min 20 hours/week), and career growth and development opportunities.


Others

This part-time role requires up to 100% travel and operates from A11-401 boul Curé-Labelle (5284), Rosemere, QC. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring this opportunity.



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