Optical Retail Store Leader
1 month ago
Job Title: Store Manager
Job Summary:
We are seeking a highly skilled and experienced Store Manager to lead our LensCrafters store in delivering exceptional customer experiences and driving business results. As a Store Manager, you will be responsible for overseeing the day-to-day operations of the store, managing a team of sales associates, and ensuring that the store meets its sales and customer service targets.
Key Responsibilities:
- Lead and manage a team of sales associates to deliver exceptional customer service and achieve sales targets
- Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance
- Develop and implement sales strategies to drive business growth and improve customer engagement
- Monitor and analyze sales data to identify trends and areas for improvement
- Collaborate with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs
- Ensure all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment
Requirements:
- High School graduate or equivalent
- 4+ years management/supervisory experience
- Comprehensive knowledge from operations, processes and business implications
- Strong influencing and negotiating skills
- Team building and management skills
- Knowledge of current optical theory and merchandise
- Strong communicator and listener
- Strong basic math skills (addition, subtraction, multiplication, division)
- Sales skills
- Familiarity with cash register, computers and calculators
- Ability to manage time under aggressive deadlines
Preferred Qualifications:
- College degree or equivalent
- State licensure (if applicable) and/or ABO Certification in non-licensed states
- LensCrafters Final Inspector Certification
- LensCrafters Quality, Fitting and Adjusting Program
- Previous experience in customer service and retail
- Knowledge of current store merchandise
- High level of business acumen to include detailed knowledge of LC Dashboard
What We Offer:
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica Group is an Equal Opportunity Employer.
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