Retail Store Team Leader

2 days ago


Richmond, British Columbia, Canada Chateau Quality Drycleaners Corporation Full time
About the Role

We are seeking a skilled Retail Store Supervisor to lead our team at Chateau Quality Drycleaners Corporation. As a key member of our store management team, you will be responsible for ensuring seamless operations and delivering exceptional customer service.

Key Responsibilities
  • Sales Management: Assign sales workers to duties, maximize sales potential, and ensure effective inventory management.
  • Staff Supervision: Hire, train, and supervise staff members to achieve high performance standards.
  • Merchandise Control: Order merchandise, maintain inventory levels, and minimize stockouts.
  • Work Scheduling: Establish work schedules to meet business needs and ensure adequate staffing.
Additional Responsibilities
  • Customer Service: Resolve customer complaints and requests in a timely and professional manner.
  • Team Collaboration: Foster a positive team environment, promote open communication, and encourage feedback.
  • Performance Monitoring: Conduct regular performance reviews to identify areas for improvement and provide coaching.
Required Qualifications
  • Secondary Education: A secondary (high) school graduation certificate is required.
  • Work Experience: At least 1 year of retail experience, preferably in a supervisory role.
Compensation Package

The estimated salary range for this position is $45,000 - $60,000 per annum, depending on location and experience. Additional benefits include opportunities for career growth and development within our company.



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