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Medical Office Coordinator
1 month ago
Medical Office Coordinator
BC Cancer
Kelowna, BC
As a collaborative member of the healthcare team, the Medical Office Coordinator provides administrative support within a team setting. Maintains a safe environment for patients, families, and staff by adhering to safety policies, procedures, guidelines, and emergency procedures.
Key Responsibilities
- Receive calls from all sources, including patients, and refers calls to other parties or provides information as appropriate.
- Coordinates appointments and tests for patients in collaboration with the clinical team.
- Accesses patient information systems to retrieve patient data, as appropriate.
- Greets visitors and handles enquiries.
- Arrange meetings/conferences and associated logistics.
- Prepare agenda, draft, type, and distribute minutes.
- Open, screen, prioritize, and distribute mail.
- Assist with collecting, collating, formatting, and preparing reports as required.
- Assist clinicians in preparation of research documents and grant applications as required.
- Assist with clinician scheduling, timekeeping, and collaborating with the clinical team for coverage as needed.
- Participate as a collaborative member of the healthcare team.
- Perform other related duties as assigned.
Requirements
- Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription, and three years' recent related experience or an equivalent combination of education, training, and experience.
- Ability to keyboard at 50 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Ability to operate related equipment.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political, and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
About PHSA
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.
What We Offer
- Join one of BC's largest employers with province-wide programs, services, and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
