Retail Store Manager

4 weeks ago


Olds, Canada Circle K convenience Store Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Circle K convenience Store. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate our sales team to achieve sales targets and provide exceptional customer service.
  • Assign Sales Workers: Effectively allocate tasks and responsibilities to ensure seamless store operations.
  • Hire and Train: Recruit, train, and develop new staff members to meet our store's needs.
  • Authorize Payments: Manage and authorize payments, including cheques, to ensure accurate financial transactions.
  • Order Merchandise: Source and purchase merchandise to meet customer demand and maintain store inventory levels.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing and minimize labor costs.
  • Sell Merchandise: Engage with customers, promote products, and drive sales growth.
  • Prepare Reports: Analyze sales data, merchandising, and personnel matters to inform business decisions.
  • Resolve Issues: Address customer complaints, supply shortages, and other operational challenges.
  • Organize Inventory: Maintain accurate inventory levels, manage stockroom operations, and ensure efficient stockroom processes.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a dynamic, fast-paced environment with tight deadlines.
  • Work Under Pressure: Manage stress and pressure while maintaining excellent customer service.
  • Handling Heavy Loads: Lift, move, and handle heavy merchandise and equipment.
  • Attention to Detail: Maintain accurate records, manage inventory, and ensure store appearance.
  • Combination of Sitting, Standing, Walking: Perform a variety of tasks while standing, sitting, and walking.
Personal Suitability:
  • Accurate: Maintain accurate records and manage inventory effectively.
  • Client Focus: Deliver exceptional customer service and ensure customer satisfaction.
  • Efficient Interpersonal Skills: Build strong relationships with colleagues, customers, and suppliers.
  • Excellent Oral Communication: Communicate effectively with customers, staff, and management.
  • Flexibility: Adapt to changing store conditions, customer needs, and business requirements.
  • Organized: Prioritize tasks, manage time, and maintain a clean and organized store environment.
  • Reliability: Demonstrate dependability, accountability, and a strong work ethic.
  • Team Player: Collaborate with colleagues to achieve store goals and objectives.
  • Dependability: Ensure timely completion of tasks and responsibilities.
  • Judgement: Make informed decisions that drive business growth and customer satisfaction.

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