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Technical Support Specialist
3 weeks ago
Ottawa, Ontario, Canada Veryk Inc Full timeWe are seeking a skilled Technical Support Specialist to join our team at Veryk Inc. The ideal candidate will have a strong background in computer systems and a passion for providing excellent customer service.Key Responsibilities:Provide technical support to users experiencing difficulties with computer systemsResearch and implement solutions using...
Technical Support Specialist
2 months ago
We are seeking a skilled Technical Support Analyst to join our team at Veryk Inc. As a Technical Support Analyst, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.
Key Responsibilities- Provide technical support to users via phone, email, or in-person
- Research and implement solutions to technical issues using user guides, technical manuals, and other resources
- Collect and maintain a log of problems and solutions for use by other technical support analysts
- Offer business systems, network, and Internet support to users in response to identified difficulties
- Bachelor's degree in a related field
- 2 years of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Opportunity to work with a dynamic team
- Competitive salary and benefits package
- Professional development opportunities