Retail Store Operations Manager

3 weeks ago


St Albert, Alberta, Canada Alberta Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Alberta Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring that sales targets are met, and providing exceptional customer service.


Key Responsibilities

  • Assign sales workers to duties and ensure that the sales floor is adequately staffed at all times.
  • Hire and train new staff members to ensure that they have the necessary skills and knowledge to perform their duties effectively.
  • Authorize return of merchandise and ensure that all returns are processed in accordance with our company's policies.
  • Establish work schedules to ensure that the store is adequately staffed during peak periods.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer complaints and supply shortages.
  • Organize and maintain inventory to ensure that the store is well-stocked and that inventory levels are accurate.
  • Supervise and co-ordinate activities of workers to ensure that the store operates efficiently and effectively.

Working Conditions and Physical Capabilities

The Retail Store Supervisor will work in a fast-paced environment, under pressure to meet sales targets and provide exceptional customer service. The successful candidate must be able to work in a team environment, communicate effectively, and maintain confidentiality.


Requirements

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a supervisory or leadership role in retail sales
  • Ability to work in a fast-paced environment
  • Strong communication and leadership skills
  • Ability to maintain confidentiality

Work Setting

The Retail Store Supervisor will work in a variety of locations, including our retail store and surrounding areas. The successful candidate must be able to travel to different locations as required.


Language

The primary language of work is English.



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