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Logistics Operations Manager

1 month ago

Markham, Ontario, Canada SHEIN Full time
About SHEIN

SHEIN is a global fashion and lifestyle e-retailer dedicated to making high-quality products accessible to customers worldwide. We utilize on-demand manufacturing technology to connect suppliers with our agile supply chain, minimizing inventory waste and enabling the delivery of affordable products.

With over 150 countries reached from our global offices, we strive to create an energetic and open culture for capable individuals to work together as a team. To learn more about SHEIN, please visit our website or follow us on social media.

Job Summary

We are seeking a highly motivated Warehouse Manager to oversee day-to-day warehouse operations, ensuring compliance with safety and health regulations while maintaining productivity levels. This role embodies our core values of respect, honesty, integrity, diversity, inclusion, and safety.

The successful candidate must be available for evening and weekend shifts, able to work fully onsite at our Markham warehouse on specific days.

Responsibilities
  • Oversee daily warehouse operations, including receiving, put-away, picking, sorting, packing, and shipping
  • Schedule and train the workforce efficiently
  • Ensure compliance with all safety and health regulations
  • Lead and manage warehouse projects, including PMO project management efforts
  • Achieve key performance indicators (KPIs) such as productivity, PPH, UPH, and cost per unit
  • Maintain quality assurance by meeting quality metrics
  • Manage inventory control, planning, and cycle counts
  • Manage departmental profit and loss (P&L) and control costs
  • Develop and mentor warehouse teams to maximize their contributions
  • Support strategic planning and continuous improvement efforts
  • Perform data analysis to improve productivity and cost efficiency
  • Implement Total Quality Management (TQM) principles to reduce errors and defects
  • Understand end-to-end supply chain processes and use WMS, TMS, and other tools to manage day-to-day operations
  • Plan daily labor needs, including 3PL and temporary labor
Qualifications
  1. Bachelor's Degree in logistics management, business management, or related fields
  2. Over 8 years of work experience in warehouse and logistics management, including 2+ years of leadership experience and 5+ years of experience working with 3PL
  3. Experience in health and safety management is mandatory
  4. Highly motivated, energetic, and capable of addressing issues with a strong sense of urgency
  5. Ability to effectively prioritize and delegate work
  6. Strong analytical skills with the ability to report and recommend solutions to challenges
  7. Strong communication skills, both verbal and written
  8. Proficiency in computer software (Microsoft Word and Excel)