Logistics Operations Manager

3 days ago

Markham, Ontario, Canada SHEIN Full time

About Us

SHEIN is a global fashion and lifestyle e-retailer dedicated to making the beauty of fashion accessible to all. We utilize on-demand manufacturing technology to connect suppliers with our agile supply chain, reducing inventory waste and enabling us to deliver a diverse range of affordable products to customers worldwide.

With over 150 countries served globally, our offices provide an energetic and open culture for capable individuals to work together as a team. Our core values include respect, honesty, integrity, diversity, inclusion, and safety.

Position Overview

The Logistics Operations Manager will be responsible for overseeing the daily warehouse operations at our Markham facility, ensuring compliance with health and safety regulations, and maintaining productivity levels. This role demonstrates the company's commitment to its core values and requires the individual to be available for evening and weekend shifts.

Key Responsibilities

  • Oversee daily warehouse operations including receiving, put-away, picking, sorting, packing, and shipping.
  • Schedule and train the workforce efficiently.
  • Ensure compliance with all safety and health regulations.
  • Lead and manage warehouse projects, including project management efforts, to ensure timely delivery, within scope, and within budget.
  • Achieve all key performance indicators (KPIs) including productivity, pieces per hour (PPH), units per hour (UPH), and cost per unit.
  • Maintain quality assurance by meeting all quality metrics.
  • Manage inventory control, planning, and cycle counts.
  • Manage departmental profit and loss (P&L) and control costs.
  • Develop and mentor warehouse teams to maximize their contributions.
  • Support strategic planning and continuous improvement efforts.
  • Perform data analysis to improve productivity and cost efficiency.
  • Implement Total Quality Management (TQM) principles to reduce errors and defects.
  • Understand end-to-end supply chain processes and use relevant tools to manage day-to-day operations.
  • Plan daily labor needs, including third-party logistics (3PL) and temporary labor.

Qualifications and Requirements

  1. Bachelor's degree in logistics management, business management, or a related field would be an asset.
  2. Over 8 years of experience in warehouse and logistics management, including 2+ years of leadership experience and 5+ years of experience working with 3PL.
  3. Experience in health and safety management is mandatory.
  4. Highly motivated, energetic, and able to address issues with a strong sense of urgency.
  5. Ability to effectively prioritize and delegate work.
  6. Strong analytical skills with the ability to report and recommend solutions to challenges.
  7. Strong communication skills, both verbal and written.
  8. Proficiency in computer software, including Microsoft Word and Excel.

Compensation and Benefits

We offer a competitive salary of $120,000 - $180,000 per year, depending on experience, along with benefits including health insurance, retirement plans, and opportunities for professional growth and development.

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