Applications Analyst

1 month ago

Richmond Hill, Ontario, Canada Mackenzie Health Full time

Job Title: Applications Analyst - Application and Integration

Job Summary:

Mackenzie Health is seeking an experienced Applications Analyst to join our team. As an Applications Analyst, you will be responsible for designing, implementing, supporting, and operationalizing technical integrations and applications for our hospital sites. You will work closely with internal and external teams to evaluate business needs, gather requirements, and promote interoperability between different systems and platforms.

Key Responsibilities:

  • Lead and work with internal and external teams on all phases of application lifecycle, including requirement gathering, analysis, solution design, implementation, integration, testing, support, and maintenance.
  • Provide application expertise for integration points between connected hospital systems, devices, and applications.
  • Work with project teams and functional programs to understand and document functional and non-functional requirements and current workflows.
  • Lead, coordinate application and integration acceptance tests and support clinical commissioning activities to ensure the quality of deliverables and adherence to business needs.
  • Analyze, troubleshoot, and resolve application-related issues in a timely manner.
  • Follow best practices for solution development and testing processes to ensure high-quality products.
  • Assist in evaluating new products, solutions, and technologies to test feasibility and performance and make recommendations.
  • Monitor and assess technical risks and act accordingly to explore options, consult, and build agreement among various internal and external parties to resolve complex issues.
  • Create design and implementation documents, user manuals, training material, support, and operational procedures.
  • Lead, participate, and contribute to change management, user education, and service transition processes and on-call.

Requirements:

  • University degree in computer science, computer engineering, or equivalent combination of education and work experience.
  • Minimum of five (5) years of progressive experience in IT and/or healthcare industry.
  • Extensive experience in implementing, supporting, and maintaining large-scale and complex systems in healthcare.

Preferred Qualifications:

  • Working knowledge of interface and integration methodology (HL7, SOAP, Web Service, DICOM, FHIR, database (SQL or Oracle), and programming languages (PHP, C#, Python, or Java).
  • Working experience with EMRs, interface engines, clinical applications, and device integration.
  • Working experience with integration of cross-functional applications between different business units and systems.
  • Working experience with RTLS Systems, Vocera, Cetani, Nurse call systems, and mobile devices.
  • Working knowledge of business and technical requirements analysis, project management, business process modeling, and methodology development, and data mapping.
  • Good understanding of risk management, privacy, e-safety, and quality assurance methodologies as they relate to integration/software engineering.
  • Excellent oral and interpersonal communication skills and presentation.
  • Highly self-motivated and directed, with keen attention to detail.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
  • Demonstrates behaviors consistent with Mackenzie Health's Commitment to Caring and values – Excellence, Leadership, and Empathy.
  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.

What We Offer:

Mackenzie Health offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].

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