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Applications Analyst

2 months ago

Richmond Hill, Ontario, Canada Mackenzie Health Full time

Job Summary

Mackenzie Health is seeking a highly skilled Applications Analyst - Application and Integration to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and supporting technical integrations and applications for our hospital sites.

Key Responsibilities

  • Collaborate with hospital stakeholders to evaluate business needs and gather requirements for technical integrations and applications.
  • Work closely with internal and external teams to promote interoperability between hospital systems and platforms.
  • Provide specialized technical and business knowledge to projects and contribute to the development, maintenance, support, and optimization of hospital integrated smart technology systems and devices.
  • Lead and work with internal and external teams on all phases of application lifecycle, including requirement gathering, analysis, solution design, implementation, integration, testing, support, and maintenance.
  • Provide application expertise for integration points between connected hospital systems, devices, and applications.
  • Work with project teams and functional programs to understand and document functional and non-functional requirements and current workflows.
  • Lead, coordinate application and integration acceptance tests and support clinical commissioning activities to ensure the quality of deliverables and adherence to business needs.
  • Analyze, troubleshoot, and resolve application-related issues in a timely manner.
  • Follow best practices for solution development and testing processes to ensure high-quality products.
  • Assist in evaluating new products, solutions, and technologies to test feasibility and performance and make recommendations.
  • Monitor and assess technical risks and act accordingly to explore options, consult, and build agreement among various internal and external parties to resolve complex issues.
  • Create design and implementation documents, user manuals, training material, support, and operational procedures.
  • Lead, participate, and contribute to change management, user education, and service transition processes and on-call.

Requirements

  • University degree in computer science, computer engineering, or equivalent combination of education and work experience.
  • Minimum of five (5) years of progressive experience in IT and/or healthcare industry.
  • Extensive experience in implementing, supporting, and maintaining large-scale and complex systems in healthcare.

Preferred Qualifications

  • Working knowledge of interface and integration methodology (HL7, SOAP, Web Service, DICOM, FHIR, database (SQL or Oracle), and programming languages (PHP, C#, Python, or Java).
  • Working experience with EMRs, interface engines, clinical applications, and device integration.
  • Working experience with integration of cross-functional applications between different business units and systems.
  • Working experience with RTLS Systems, Vocera, Cetani, Nurse call systems, and mobile devices.
  • Working knowledge of business and technical requirements analysis, project management, business process modeling, and methodology development, and data mapping.
  • Good understanding of risk management, privacy, e-safety, and quality assurance methodologies as they relate to integration/software engineering.
  • Excellent oral and interpersonal communication skills and presentation.
  • Highly self-motivated and directed, with keen attention to detail.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
  • Demonstrates behaviors consistent with Mackenzie Health's Commitment to Caring and values – Excellence, Leadership, and Empathy.
  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.

What We Offer

Mackenzie Health offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that fosters collaboration and innovation.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].