Auto Insurance Advisor
6 days ago
About One Insurance Group
We are a leading insurance brokerage with a strong presence in Manitoba, providing exceptional insurance products and services to our customers. Our team is dedicated to delivering outstanding customer service and building long-term relationships with our clients.
Job Summary
We are seeking an experienced Auto Insurance Advisor to join our team in Niverville, MB. As an Auto Insurance Advisor, you will be responsible for providing professional advice to clients regarding their Auto Insurance needs, and offering other coverage solutions available. You will also be responsible for building a solid rapport with existing and new clients, and becoming familiar with our other lines of business to make clients aware of our wide variety of products and services.
Key Responsibilities
- Provide exceptional customer service to clients, ensuring their Auto Insurance needs are met and exceeded.
- Action all Auto Insurance transactions immediately in a professional and friendly manner, and use our Prospector Program to generate leads.
- Follow our Customer Service Standards for both Auto and Personal Lines Insurance transactions.
- Actively cross-sell all auto extension product options available.
- Be proficient and knowledgeable in Travel Health Insurance products available.
- Achieve annually established individual growth and sales objectives.
- Prospect new customers and identify new opportunities for increased sales, actioning leads within your scope of responsibility.
- Properly manage an assigned Personal Lines book of business per established workflows and procedures.
- Ensure the retention and growth of an assigned Personal Lines Book of Business.
Qualifications and Skills
- Minimum one (1) year of insurance industry or comparable customer service experience is preferred.
- Manitoba General Insurance License and IWS Certification are not required but considered an asset.
- Familiarity with Applied EPIC broker management system is considered an asset.
- Organized and efficient with strong attention to detail and the ability to multitask.
- Flexibility and a positive team player approach with effective communication skills.
What We Offer
- A competitive compensation package.
- A comprehensive benefits program.
- A pension plan.
- Industry-leading training and continuing education opportunities.
- A supportive and collaborative work environment.
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