Fashion Retail Operations Lead

1 week ago


London, Ontario, Canada H&M group Full time
About H&M

H&M is a fashion brand that offers the latest styles and inspiration. Our business idea is to provide high-quality fashion at an affordable price in a sustainable way.

Job Description
  • We are looking for a Fashion Retail Operations Lead who will be responsible for managing, recruiting, onboarding, training, developing, and providing succession planning for staff in the store.
  • The successful candidate will have supervisory responsibilities, including approving time-off requests, pay, location or title changes, and carrying out commercial and operational tasks to maximize sales and profitability.
Key Responsibilities
  • Manage department operations to ensure maximum profitability through effective scheduling of staff, adjusting hours as necessary, and working with sales and cost plans.
  • Responsible for knowledge and completion of cash office operational functions, maintaining high-quality customer service, and ensuring the best shopping experience for each customer.
Qualifications
  • High School graduate or equivalent. Associate's or Bachelor's Degree preferred.
  • Strong merchandising skills with extensive fashion knowledge and ability to drive the business through creativity.
  • Experience in administering progressive discipline process and performance management.
Salary

$60,000 - $80,000 per year, depending on experience.



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