Unlock the Power of Fashion Retail as a Store Operations Leader

2 weeks ago

London, Ontario, Canada Ardene Full time
About Us

Ardene is a leading fashion retailer in North America and beyond, offering a wide range of clothing, shoes, and accessories for men, women, and children. With over 250 stores across Canada, the US, and internationally, we've established ourselves as a destination for fashion enthusiasts who crave style and affordability.

At Ardene, we believe fashion should be accessible and enjoyable for everyone. Our commitment to sustainability, customer experience, and employee well-being sets us apart in the retail industry. We're passionate about creating a workplace culture that's inclusive, supportive, and empowering for our teams.

The Role

We're seeking a highly skilled and experienced Store Operations Leader to join our team. As a key member of our store leadership team, you'll be responsible for ensuring seamless store operations, delivering exceptional customer service, and driving sales growth.

The Store Operations Leader will be responsible for:

  • Overseeing all store operations, including opening and closing procedures, store cleanliness, re-stocking, and merchandising.
  • Leading a team of sales associates and providing guidance and support to ensure excellent customer service.
  • Processing purchases at the register and maintaining a high level of accuracy.
  • Adhering to all company policies and procedures.
  • Supporting the Store Manager in ensuring company standards are followed.
  • Performing other related duties as directed by the Store Manager.
Responsibilities

The Store Operations Leader will be responsible for:

  • Ensuring outstanding customer service by creating a friendly environment, greeting, acknowledging, and re-approaching every customer.
  • Being knowledgeable about products and providing excellent sales support.
  • Processing purchases at the register and maintaining a high level of accuracy.
  • Adhering to all company policies and procedures.
  • Supporting the Store Manager in ensuring company standards are followed.
  • Performing other related duties as directed by the Store Manager.
Qualifications

To be successful in this role, you'll need:

  • Minimum 1-year retail experience.
  • High school diploma an asset.
  • Excellent selling and customer service abilities.
  • Strong time management and priority-setting skills.
  • Strong communication and interpersonal skills.
  • Ability to delegate tasks and take ownership.
  • Ability to lead a team in a positive and inclusive manner.
Physical Requirements

The Store Operations Leader will require:

  • Ability to stand for extended periods and climb a ladder.
  • Move, lift, and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).
Availability Requirements

The Store Operations Leader will be required to work:

  • Days, evenings, and weekends.
Salary

The average salary for this position is $17.40 per hour.

Please note that Ardene complies with minimum wage legislation. However, it can take up to three months following a minimum wage increase to update the job description wage information for our positions.

Benefits

As a Store Operations Leader at Ardene, you'll enjoy:

  • Dynamic and friendly work environment.
  • Flexible schedule.
  • Casual dress-code.
  • Employee discount.
  • Upgraded eligibility for Ardene Rewards.
  • Birthday paid off.
  • Supportive and caring management team.
  • Wellness initiatives.
  • Cool contests.
  • Advancement opportunities.

At Ardene, you're more than an employee - you're part of a fun, dynamic, and energetic family. Join us today and unlock the power of fashion retail as a Store Operations Leader

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