Director of Housing Services

1 week ago

Guelph, Ontario, Canada Ontario Municipal Social Services Association Full time
Job Title: Director of Housing Services

We are seeking a highly skilled and experienced professional to lead our Housing Services team as the Director of Housing Services. This is a key role in our organization, responsible for overseeing all aspects of our housing services, including homelessness.

Key Responsibilities:

  • Provide strategic advice to the Administrator and managers on the delivery of housing services.
  • Maintain ongoing proficiency in legislation, service programs, key performance indicators, targets, budgets, and report submissions.
  • Lead and supervise staff to develop, motivate, guide, and direct them to be responsible and accountable.
  • Monitor the work of direct reports to ensure compliance with policies, procedures, and relevant legislation, as well as effective, efficient, and high-quality customer service.
  • Monitor budget expenditures to ensure they remain within allocated budget and report projected variances to the Administrator in a timely manner.
  • Develop and maintain positive working relationships with community partners and agencies, including participation on community committees and initiatives that support service delivery objectives.
  • Lead the development and implementation of the Housing and Homelessness Plan within the County's role as Consolidated Municipal Services Manager.
  • Ensure all relevant federal, provincial, and municipal legislative and contractual requirements are maintained at all times.
  • Represent the Wellington service delivery at provincial advisory, consultation, and strategic planning tables.

Requirements:

  • Four-year university degree in business or public administration or other related fields.
  • Minimum seven years of experience or equivalent in a senior management role administering social and affordable housing and government services, preferably in the Consolidated Municipal Service Manager field.
  • Excellent management and leadership abilities, including the ability to manage and direct in a unionized environment, solid communication skills, exceptional problem-solving abilities, and proven ability to work effectively and collaboratively with others.
  • Detailed knowledge of Federal and Provincial legislation governing all areas of Housing Services and related directives, guidelines, policies, and procedures.
  • Familiarity with and knowledge of the relevant Acts and Legislation governing the programs delivered by the Social Services Department would be an asset.
  • Experience working in a team-based environment with a visionary approach to quality outcomes and efficient delivery of a broad range of social programs.
  • Experience in leading collaborative, community-level, human service planning.
  • Knowledge of program evaluation tools and outcomes management approaches. Excellent presentation skills and political acuity.
  • Possess strategic thinking abilities, solution development, and community relation skills to deliver results in a complex high-profile environment.
  • Knowledge and understanding of Ontario's Occupational Health and Safety Act. Excellent knowledge of computers, software, programs, and databases.
  • A valid driver's license (minimum G2 Class) and access to a reliable vehicle.

What We Offer:

  • Competitive salary range: $128,000 - $150,000 (Non-Union Compensation Grid)
  • Long-term disability, life coverage, accidental death and dismemberment, critical illness, extended health care, emergency travel assistance, dental care (mandatory enrollment, premiums 100% covered)
  • Ontario Municipal Employees Retirement System (OMERS) pension (enrollment mandatory)
  • Medical responsibility time: prorated and accrues at 0.5 days/month
  • Short-term disability: 17 weeks coverage at 75% or 100% of pay, based on length of service
  • Vacation: accrues to start at three weeks/annum; increases based on length of service
  • Parking: provided; taxable benefit provisions apply
  • Mileage: if applicable, as per CRA allowances

Accommodation and Accessibility:

The County of Wellington is committed to providing inclusive access and accommodations for disabilities throughout the application and selection process. We are continuously working to improve our systems, policies, and practices to ensure our employees, in all their diversity, can succeed. Should you require accommodation for a disability through the recruitment process, please let us know and we will work with you to meet your needs.

Personal Information:

Personal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act and will be used only to evaluate the suitability of applicants for employment.

Application Instructions:

Apply for this posting on the County of Wellington website.

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