Customer Supply Chain Operations Specialist

2 days ago


Edmonton, Alberta, Canada Sofina Foods Full time

Supply Chain Management Specialist Job Summary

We are seeking a highly motivated and organized Supply Chain Management Specialist to join our team at Sofina Foods.

Main Responsibilities:

  • Process and manage customer orders accurately and efficiently.
  • Collaborate with Operations and Logistics teams to ensure daily orders are filled to meet customer requirements.
  • Utilize inventory management systems to determine order requirements.
  • Solve problems with customers to ensure satisfaction.
  • Upsell existing stock to minimize wastage and sell surplus product to customer replenishment teams.
  • Perform order entry and claims management for a defined group of accounts.
  • Develop and maintain business relationships with customers and sales teams while providing excellent customer service.

Requirements:

  • 2-3 years of experience in customer service or sales within the manufacturing industry.
  • Experience with ERP or CSB systems is an asset.
  • Outstanding communication skills, including verbal, written, and listening abilities.
  • Effective data collection and analytical skills.
  • Proven ability to achieve challenging goals and objectives.
  • Proactive and able to operate independently.
  • Excellent computer skills, including Microsoft Office.

Build your career at Sofina Foods

For more information, contact Sabitha Prem Kumar, Senior Talent Acquisition Specialist.



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