Warranty Claims Specialist
2 weeks ago
Job Summary
We are seeking a highly skilled Warranty Claims Specialist to join our team at AWIN Group of Dealerships. This role is responsible for the prompt and accurate submission of manufacturer warranty claims and the resulting collection of all warranty claim revenue.
Key Responsibilities
- Review and process warranty repair orders to ensure accuracy and completeness.
- Establish and maintain relationships with manufacturer's designated warranty representatives.
- Monitor and report on warranty claims status, including any issues or concerns.
- Provide excellent customer service and communication to internal stakeholders and external partners.
- Stay up-to-date with manufacturer policies and procedures to ensure compliance.
Requirements
- High school diploma or equivalent.
- Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook.
- Excellent communication and customer service skills.
- Previous experience in warranty claims or a related field.
Personal Attributes
- Results-focused approach.
- Strong attention to detail.
- Ability to work efficiently in a high-pressure environment.
- Professional appearance and friendly disposition.
About Us
AWIN Group of Dealerships is a premier network of luxury automobile dealerships and collision centers in the Greater Toronto Area. We value our customers and employees and are committed to providing a positive and supportive work environment.
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