Customer Service Representative

11 hours ago


Estevan, Saskatchewan, Canada Masterbuilt Estevan Lodging Ltd Full time
Job Overview

We are seeking a detail-oriented Customer Service Representative to join our team at Masterbuilt Estevan Lodging Ltd.

Key Responsibilities
  • Process guest arrivals and departures efficiently, ensuring seamless check-in and check-out experiences.
  • Manage room reservations, cancellations, and changes with accuracy and attention to detail.
  • Provide exceptional customer service by answering questions about hotel facilities and services, as well as local attractions.
  • Calculate charges and process payments for guests, maintaining a high level of financial accuracy.
  • Maintain a clean and organized work environment, adhering to company standards.
Work Environment

This role requires working in a fast-paced environment with frequent interaction with guests. Standing for extended periods is also necessary.

Requirements
  • Secondary (high) school graduation certificate is required.
  • English is the primary language of communication in this role.
  • Ability to work 30-35 hours per week.
  • Will train new staff members.
Compensation

The estimated annual salary for this position is $40,000 - $50,000, based on industry standards and the cost of living in the area.



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