Parts Coordinator

6 days ago

Ottawa, Ontario, Canada Brandt Full time
Job Summary

We are seeking a skilled Parts Coordinator to join our team at Brandt. As a key member of our operations team, you will be responsible for assisting customers in locating required parts, providing pricing, and completing online parts orders.

Key Responsibilities
  • Inventory Management: Unload, receive, and store incoming parts and other materials in the warehouse and yard.
  • Parts Locating: Locate parts and other materials, and ship to customers and other branches.
  • Customer Service: Provide assistance to branch service technicians as required.
  • Inventory Control: Place inventory stock orders, make inventory and bin adjustments, and accurately document and report all shipping, receiving, inventory, and stock information.
  • Equipment Operation: Use parts and warehousing equipment and computer systems.
Requirements
  • Customer Service Skills: Effective customer service skills and ability to build lasting partnerships with customers both over the phone and in person.
  • Flexibility: Flexible work schedule to accommodate peak seasons; including working shift, weekends, and holidays as required by operational needs.
  • Physical Demands: Must be able to lift up to 50 pounds.
  • Leadership Skills: Proven leadership and decision-making skills required.
  • Independence: Ability to work without direct supervision.
  • Pressure Management: Must be able to work in a high-pressure environment safely.
  • Communication Skills: Strong communication skills with the ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and company policies and procedures.
  • Problem-Solving Skills: Ability to effectively present information and respond to questions from co-workers, managers, customers, and the general public.
Preferred Qualifications
  • Parts/ Warehousing Knowledge: Solid foundation of parts/warehousing knowledge and skills.
  • Industry Experience: Previous experience in the parts industry preferred.
  • Certification: Journeyperson Certification is considered an asset.
  • Heavy Duty Truck Experience: Experience working within the Heavy Duty Truck, fabrication, and/or manufacturing industry considered an asset but not required.

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