Food Service Team Lead

4 weeks ago

Whistler, British Columbia, Canada KFC Whistler Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at KFC Whistler. As a key member of our restaurant operations team, you will be responsible for ensuring the highest standards of food quality, customer service, and team performance.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and maintain a clean and organized kitchen environment.
  • Requisition food and kitchen supplies, ensuring timely delivery and minimizing waste.
  • Supervise and coordinate the activities of staff who prepare and portion food, promoting a safe and healthy work environment.
  • Train staff in job duties, sanitation, and safety procedures, ensuring compliance with company standards.
  • Estimate ingredient and supplies required for meal preparation, minimizing food waste and optimizing inventory levels.
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
  • Prepare and submit reports on a regular basis, highlighting key performance indicators and areas for improvement.
  • Establish work schedules that meet the needs of the business and ensure adequate staffing levels.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.

Work Environment:

  • Hot kitchen environment.

Work Term: Permanent

Work Language: English

Hours: 40 hours per week

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