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Help Desk Support Specialist

2 months ago

Ottawa, Ontario, Canada beBee Professionals Full time
Help Desk Support Coordinator

beBee Professionals is seeking a skilled Help Desk Support Coordinator to provide technical assistance and support related to computer systems, hardware, or software.

Key Responsibilities:
  • Provide technical support and assistance to employees and customers
  • Troubleshoot and resolve hardware and software issues
  • Collaborate with internal teams to resolve technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with new technologies and trends in the field
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • At least two years of experience in a help desk support role
  • Excellent problem-solving and communication skills
  • Knowledge of computer hardware and software
  • Ability to work independently and as part of a team
  • Ability to work in a fast-paced environment
Benefits:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work schedule
  • Professional development opportunities