Account Officer

4 days ago


Montreal, Quebec, Canada Coface Full time
About Coface

Coface is a leading provider of credit insurance and risk management solutions. With a global presence and a team of experts, we help businesses navigate the complexities of international trade.

Job Summary

We are seeking a Bilingual Account Officer to join our team in Canada. This temporary assignment will last between 12-18 months and requires the candidate to be bilingual in French and English.

Key Responsibilities
  • Retention support: collaborate with the local Account Management team to ensure timely renewal of policies and confirm all contractual documentation.
  • Provide account management services to insured clients and their local subsidiaries, while managing and developing day-to-day relationships with clients and brokers.
  • Top line revenue generation: invoicing, buyer fees riders, turnover declarations monitoring and follow-ups.
  • Manage a portfolio of policies in coordination with the Account Manager.
Requirements
  • Bachelor's degree preferred.
  • At least 1-2 years of administrative or customer service experience in credit insurance, banking, or financial services.
  • Bilingual in French required.
  • Ability to work onsite out of Toronto or Montreal office 2 days a week/3 days remote.
  • Proficient with Microsoft Office Applications: Outlook, Excel, Word, Teams.
  • Strong written and verbal communication skills.
  • Excellent organization and multitasking capability.
What We Offer

Coface offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to helping our clients succeed and are looking for talented individuals to join our team.


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