Sephora Store Lead

3 weeks ago


Victoria, British Columbia, Canada Sephora Full time $22 - $26
About the Role

We are seeking a highly skilled and experienced Team Lead to join our Client Services team at Sephora. In this key role, you will be responsible for supporting all departments on the sales floor within a specific location, ensuring that all members of the team execute Sephora's selling model and provide outstanding client service.

Key Responsibilities:
  • Ensure all Beauty Advisors properly execute Sephora's selling model
  • Be aware of the store's sales performance and opportunities ensuring that the department specific team member is aligned with goals
  • Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard
  • Regularly act as the Manager on Duty within the store and engage with cast and clients on-stage whenever possible
  • Demonstrate a strong understanding of the store's sales performance and business opportunities
About You

To be successful in this role, you will have one to three years' experience in a similar role at a similar volume store or equivalent internal experience. You will also need to demonstrate proven ability to influence peers and provide feedback, as well as strong client service skills.

What We Offer

As a Team Lead at Sephora, you can expect to enjoy a competitive salary range of $22.40-$26.35 per hour, paid vacation, comprehensive medical & dental benefits, and a bonus structure. Additionally, you will have access to our employee assistance program, life insurance, RRSP match, and store discount.

Working Arrangements

This is a full-time position working 40 hours per week, with a flexible schedule including day shift, evening shift, holidays, and morning shift. The ideal candidate will be available to work in-person at a Sephora store location.



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