Store Operations Manager

4 weeks ago


Surrey, British Columbia, Canada Lids Inc Full time
Job Summary

As a Store Operations Manager at Lids Inc, you will be responsible for leading a team of sales associates to achieve sales goals and maintain a high level of customer service. You will also be responsible for controlling expenses, protecting company assets, and ensuring that all associates maintain a professional appearance.

Key Responsibilities
  • Lead a team of sales associates to achieve sales goals and maintain a high level of customer service.
  • Control expenses and protect company assets within guidelines of LIDS Retail policies.
  • Ensure that all associates maintain a professional appearance consistent with company dress code policy.
  • Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.
  • Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
Requirements
  • A two-year post-secondary education and one year related experience; or equivalent combination of education and experience.
  • Established ability to produce sales results while minimizing loss.
  • Proven supervisory skills with the capacity to deliver training material and assess retention.
  • Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
  • Ability to operate a computer, as well as maneuver relative software programs.
  • Ability to lift up to 50 pounds.
  • Ability to climb a ladder and work with hands overhead.
  • Standing required for up to 100% of the work time.
  • Ability and willingness to travel overnight for training and/or business meetings.


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