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Liquor Store Operations Manager

1 month ago

Surrey, British Columbia, Canada Brewster's Liquor Store Full time
Liquor Store Manager Job Description

Brewster's Liquor Store is seeking a skilled Liquor Store Manager to lead our retail team. As a key member of our management team, you will be responsible for planning and organizing daily operations, managing staff, and implementing marketing strategies to drive sales and customer satisfaction.

Key Responsibilities:
  • Plan and organize daily operations, including managing inventory, scheduling staff, and maintaining a clean and safe store environment.
  • Manage a team of 3-4 staff members, providing guidance, support, and performance feedback to ensure excellent customer service and sales results.
  • Study market research and trends to determine consumer demand and competitor activity, and use this information to inform purchasing decisions and marketing strategies.
  • Determine merchandise and services to be sold, and implement pricing and credit policies to maximize sales and profitability.
  • Locate, select, and procure merchandise for resale, and develop and implement marketing strategies to promote products and services.
  • Plan budgets and monitor revenues and expenses to ensure financial stability and growth.
  • Resolve issues that may arise, including customer complaints and supply shortages, and recruit, hire, and supervise staff and/or volunteers as needed.

Requirements:

  • 2 years to less than 3 years of experience in a retail or liquor store management role.
  • Excellent communication and leadership skills, with the ability to motivate and manage a team.
  • Strong analytical and problem-solving skills, with the ability to interpret market research and trends.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales results.