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Sales Advisor
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Advisor. As a Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our guests.
Key Responsibilities- Champion Customer Interactions: Oversee the entire sales process from initial interest to final payment, including pursuing all sales opportunities and follow-up activities.
- Champion Customer Happiness: Establish a special connection with past and potential customers, and identify and understand their travel needs.
- Provide a superior level of customer service through accurate and timely information on destinations, flights, fares, special offers, and other travel products.
- Help create and assemble customer tour packages for deployment, finalize payments for customers, and send out tour information through individual or batch mailings.
By the end of the first 90 days, you should have a solid understanding of the company, its operations, and sales processes, engaging with customers and familiarizing yourself with our systems and guest demographic.
What We're Looking For- Excellence: You strive for excellence by setting ambitious goals for yourself and working relentlessly to achieve them.
- Ownership: You behave like an owner every day. You are hands-on without being prompted to be.
- Agility: You thrive in an environment of change, you are resourceful, and you find a way to get to the answer, every time.
- Service: You go above and beyond to serve your colleagues, and you strive to make every customer interaction memorable.
- Care: You genuinely care about your work, your customers, your suppliers, and your colleagues.
- Full-time position surrounded by industry experts
- Attractive salary and bonus plan
- Comprehensive group benefits plan
- Dynamic work environment in a growing business
- Modern office space in Old Montreal
- Potential to experience one of our premium tours in person
Position: Full Time
Location: Montreal, QC
Experience: Inbound & Outbound sales and customer service, ideally in premium travel
Language: Proficiency in English, written and spoken
Accreditations: OPC Travel Certificate and/or TICO Travel Advisor a strong asset
Requirements: Work Permit
