Distribution Operations Manager

4 weeks ago

New Westminster, British Columbia, Canada Arc'teryx Equipment Full time

Job Summary

We are seeking a highly skilled and experienced Senior Manager, Distribution to lead our Distribution operations in a high growth environment. This role is responsible for creating a service-focused, efficient, and cost-effective distribution center that supports our Ecommerce, Retail, and Wholesale business channels.

Key Responsibilities

  • Oversee all aspects of warehouse operations, including inbound receiving, order fulfillment, and inventory integrity in our automated environment.
  • Support the rapid scaling of our business with a service-oriented approach, while ensuring operational controls and discipline are in place.
  • Ensure efficient and cost-effective operations with a balance between high efficiency rates and a superior service level for all business channels.
  • Effectively communicate and work cross-functionally with key internal and external partners, including Logistics, Planners, Dealers, and Customer Service Representatives.
  • Build effective relationships with cross-functional partners in Planning, Logistics, and Finance.
  • Set challenging productivity targets and enroll the team to achieve them, maintaining performance metrics for the department and reporting results to Senior Management regularly.
  • Hold Supervisors and Team Leaders accountable to operational goals/metrics and maintain data depicting all set key-performance indicators.
  • Coach and develop Managers, Supervisors, and Team Leaders in the Distribution Centre.
  • Foster an environment of open communication where people feel comfortable sharing feedback for maximum engagement.
  • Ensure staffing levels meet work commitments through proactive labor management and forecasting.
  • Support in developing the annual operating budget and ensure operational performance goals are met within prescribed cost, revenue, and profit parameters.
  • Implement industry-compliant health and safety practices and create a safe and fun work environment at all times.
  • Support with other strategic projects and assignments as required.

Requirements

  • Bachelor's Degree in Business, Supply Chain, Logistics, Engineering, or other equivalent discipline.
  • 8+ years' experience in Distribution centre leadership, distribution automation, apparel, or retail operations.
  • Proven leadership capabilities with the ability to inspire and motivate a team.
  • Strong communication skills and change management expertise.
  • Strong financial and budgeting skills.
  • Knowledge of health, safety, and security practices at commercial/industrial facilities.
  • Flexibility and understanding of the cyclical needs of the Retail & Apparel business, including weekends and evenings as required to meet company objectives.
  • Excellent decision-making and problem-resolution skills.
  • Upbeat, optimistic, and passionate about work.
  • Proficient in Microsoft Office.
  • Ability to set a clear vision, align the team around common objectives, and foster commitment to these objectives.
  • Proactive in identifying the root cause of issues and developing solutions.
  • Ability to inspire breakthrough thinking and continuous improvement.

What You'll Be Working On

  • Implementing and optimizing our world-class fulfillment technology.
  • Working across insourced and outsourced networks to drive process excellence.
  • Leading/developing/building a best-in-class Distribution team.
  • Working cross-functionally to scale ahead of Arc'teryx's amazing growth.

Salary Range

$122,000 - $152,000 a year. A reasonable estimate of the pay range is $122,000 CAD at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education, and/or training. Please note that the range details above reflect the base pay only and do not include our competitive bonus program and benefits that we offer.

Equal Opportunity

Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core values, while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Design Your Purpose. Live Our Values.

DISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.

COMMIT. Set and deliver on bold objectives as we collectively raise the bar.

LIVE IT. Deepen your connection to nature and live your most purposeful life.

LEAVE IT BETTER. Create a better world, together.

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