Food Service Team Lead

4 weeks ago


Lower Sackville, Nova Scotia, Canada Randy's Pizza & Donair Full time

Randy's Pizza & Donair is seeking a skilled Food Service Supervisor to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Lead a team of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Establish Methods to Meet Work Schedules: Develop and implement strategies to meet work schedules, ensuring that our restaurant runs smoothly and efficiently.
  • Estimate Ingredient and Supplies: Accurately estimate the ingredients and supplies required for meal preparation, minimizing waste and ensuring that we have the necessary resources to meet customer demand.
  • Quality Control: Ensure that our food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights into our restaurant's performance.
  • Reporting: Prepare and submit reports on a regular basis, highlighting key performance indicators and areas for improvement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Work Setting: Restaurant environment.
  • Supervision: 3-4 people.
  • Security and Safety: Basic security clearance.
  • Transportation/Travel Information: Public transportation is available.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, standing for extended periods, physically demanding, and attention to detail.
  • Personal Suitability: Client focus, team player, and dependability.


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