Telecommunications Team Lead

2 weeks ago


Surrey, British Columbia, Canada The Mobile Shop Full time

At The Mobile Shop, we are dedicated to connecting Canadians with the latest innovations in telecommunications. As a Wireless Store Manager, you will play a pivotal role in shaping our customers' mobile experiences.

About The Mobile Shop

We pride ourselves on being a dynamic team of Mobilists who continuously strive to exceed expectations and provide unparalleled customer service at each one of our retail store locations. Our vision is to become the go-to destination for all things mobile in Canada.

If you are passionate about leading a high-performing team and driving sales success, this could be the ideal career opportunity for you. As a Wireless Store Manager, you will have the chance to work with a diverse range of products and services, including phones, rate plans, and connected home services.

You will also be responsible for training and developing your team members to achieve their full potential. This includes providing ongoing coaching, development opportunities, and performance feedback to ensure that your team is equipped to deliver exceptional customer service and drive revenue growth.

Key Responsibilities
  • Lead and motivate a team of Wireless Sales Representatives to achieve sales targets and objectives.
  • Participate in engaging customers in sales activities as part of your daily responsibilities.
  • Develop and implement sales strategies to drive revenue growth, increase market share, and achieve business objectives.
  • Monitor and evaluate the performance of Wireless Sales Representatives, providing feedback and implementing performance improvement plans as needed.
Requirements and Qualifications

To succeed in this role, you will need:

  • A strong leadership background with experience in managing high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • Strong business acumen and analytical skills, with the ability to interpret data and make informed decisions.
  • A proven track record of achieving sales targets and driving revenue growth.
Benefits

We offer a competitive compensation package, which includes:

  • An estimated annual salary of $70,000-$80,000.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to support your career growth and development.
  • The opportunity to work in a fast-paced and dynamic environment with a talented team of professionals.


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