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Retail Store Manager

2 months ago

Niagara Falls, Ontario, Canada 1527057 Ontario Limited Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1527057 Ontario Limited. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Supervision: Supervise and co-ordinate the activities of 3-4 cashiers, providing guidance and support to ensure seamless store operations.
  • Merchandise Management: Order merchandise, authorize returns, and maintain inventory levels to meet customer demand.
  • Sales and Customer Service: Assign sales workers to duties, sell merchandise, and resolve customer requests and complaints in a timely and professional manner.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year of experience in a retail environment.
  • Language: Fluency in English.
  • Work Schedule: 32 hours per week.
Work Environment:

Our retail store operates in an urban area, providing a fast-paced and dynamic work environment. As a Retail Store Supervisor, you will be required to work under pressure, meet tight deadlines, and handle heavy loads while maintaining attention to detail.

Personal Suitability:
  • Accurate: Ensure accuracy in all aspects of store operations.
  • Client Focus: Provide excellent customer service and resolve customer complaints in a timely manner.
  • Efficient Interpersonal Skills: Build strong relationships with colleagues and customers.
  • Excellent Oral Communication: Communicate effectively with team members and customers.
  • Flexibility: Adapt to changing store conditions and priorities.
  • Organized: Maintain a clean and organized store environment.
  • Reliability: Ensure timely attendance and punctuality.
  • Team Player: Collaborate with colleagues to achieve store goals.