Customer Service Representative
3 weeks ago
About Safeway
Safeway grocery stores provide an exceptional food shopping experience to consumers from coast-to-coast. We are the newest member of Sobeys Inc.'s retail food offering, serving the needs of Canadians with more than 1,500 stores in over 800 communities.
Job Summary
We are seeking a friendly and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will play a key role in delivering top-quality products and superior service to our customers.
Key Responsibilities
- Uphold and comply with company procedures, standards, and policies in all situations
- Greet customers in a polite and friendly manner
- Demonstrate superior customer service in accordance with Safeway's programs
- Process cash register payments by cash, cheque, credit card, gift card, and debit
- Wrap and place merchandise in bags/carts
- Balance and reconcile cash at end of work shift
- Maintain cleanliness of check stands
- Stock various products in check stand area
Requirements
- Ability to learn quickly
- Ability to work in a fast-paced environment
- Highly motivated and team-oriented
- Ability to communicate clearly and concisely in both oral and written form
- Possess strong customer service qualities
- Works in a safe and responsible manner
- Available to work flexible hours
- Evening and weekend availability is strongly encouraged
- Must be available to be scheduled anytime on Sunday (Alberta only)
Physical Requirements
- Constant lifting of up to 10 pounds
- Constant standing
- Constant computer and point of sale system use
- Frequent bending and twisting
- Occasional lifting or carrying of between 10-40 lbs, including waist-level and low-level lifts
- Occasional walking, squatting, pushing, or pulling
Why Work for Us
We offer regular pay increases for hourly employees, flexible scheduling, and a comprehensive benefit plan that includes employer-funded prescription drug coverage, vision care, dental coverage, and a pension plan for eligible employees. We are an award-winning organization recognized for our inclusive work environment and commitment to accommodating applicants with disabilities throughout the hiring process.
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