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Customer Service Representative

2 months ago

St Albert, Alberta, Canada Wendy's Full time
About the Role

We are seeking a dedicated Customer Service Representative to join our team at Wendy's. As a key member of our crew, you will play a vital role in ensuring exceptional customer experiences and delivering top-notch service with a smile.

Responsibilities
  • Cleanliness is next to mealness: Clear and clean tables, trays, and chairs with attention to detail to maintain a spotless dining area.
  • Prepare orders for pick-up: Package take-out food efficiently and accurately to meet customer expectations.
  • Keep it fresh: Portion and wrap foods, prepare, heat, and finish simple food items according to company standards.
  • Serve with a smile: Serve customers at counters or buffet tables while maintaining a positive and welcoming demeanor.
  • Support kitchen operations: Stock refrigerators and salad bars regularly to ensure an adequate supply of ingredients and supplies.
  • Take orders promptly: Take customers' orders quickly and accurately to minimize wait times.
  • Maintain a clean environment: Remove kitchen garbage and trash on a regular basis to prevent unsanitary conditions.
  • Main floor cleaning: Sweep, mop, wash, and polish floors consistently to create a clean and inviting atmosphere.
Work Environment
  • Fast-paced environment: Work effectively under pressure to meet customer demands and maintain efficiency.
  • Physical demands: Meet the physical requirements of the job, which may include standing for long periods, lifting up to 9 kg (20 lbs), and repetitive tasks.
Benefits and Requirements
  • Affordable benefits package: Competitive salary starting at $15 per hour, reflecting the fast-paced nature of the role and industry standards.
  • Average annual salary: Based on 40 hours of work per week and an estimated 52 weeks of work per year, the average annual salary would be approximately $31,200.