Operations Manager

2 weeks ago


Port Hope, Canada KFCTaco BellPizza Hut Full time
Job Overview

We are seeking a highly motivated and experienced Operations Manager to lead our food service team. As an Operations Manager, you will be responsible for developing and implementing efficient work schedules, overseeing the preparation of food, providing training, maintaining quality control, addressing customer concerns, and managing inventory records in a fast-paced environment.

Key Responsibilities:
  • Work Scheduling: Establish methods to meet work schedules, ensuring seamless operations and optimal productivity.
  • Food Preparation: Supervise and coordinate activities of staff who prepare and portion food, maintaining high standards of quality and safety.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and continuous improvement.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining high customer satisfaction ratings.
  • Customer Service: Address customers' complaints or concerns in a professional and timely manner, resolving issues promptly and efficiently.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, optimizing inventory levels and minimizing waste.
Benefits
  • Dental Plan: Enjoy comprehensive dental coverage, including routine cleanings and major procedures.


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