Medical Office Assistant

2 weeks ago

Brampton, Ontario, Canada NeuPath Health Full time
Job Title:

Medical Office Assistant - Support Professional

About Us:

We are a leading healthcare provider in Canada, delivering comprehensive treatment plans for chronic pain, spinal injuries, sports-related injuries, and concussions. Our organization owns 15 clinics across the country, dedicated to providing holistic care leveraging technology and data-driven insights.

Job Summary:

This role involves performing a range of basic office support activities for our pain clinic, including answering phones, directing calls, greeting visitors, and maintaining routine clerical work.

Responsibilities:
  • Answer telephones, route calls, take messages, and provide general information; greet and direct patients; answer routine inquiries; maintain a log of inquiries as required.
  • Book appointments into the scheduling system using the appropriate process for differing treatments and patients.
  • Schedule or assist in scheduling patient appointments, physician and nursing staff meetings, and conferences as necessary.
  • Open and route incoming mail; distribute correspondence and other material to clinic staff or Head Office.
  • Perform various routine typing assignments, such as drafting basic correspondence, entering data, and printing letters, labels, reports, and other materials.
  • Copy and/or duplicate materials as requested; may oversee the day-to-day operation of the copy machine; prepare and transmit facsimiles for the unit.
  • Establish, maintain, process, and/or update files, records, and/or other documents.
  • Ensure test results and risk assessments are entered into the system within the week received.
  • May perform specialized services of a routine clerical/administrative nature in accordance with established procedural guidelines.
  • Order, stock, and distribute office and medical supplies.
  • May run various routine errands as required for the clinic.
Requirements:
  • Minimum education: Graduate of Medical Office Administration program.
  • Minimum 2 years of MOA experience.
  • Strong knowledge and use of Computers (Word, Excel, Email).
  • Previous Experience with Telus PS Suite (EMR) is considered an asset.
  • Strong word processing and/or data entry skills.
  • Excellent written and verbal communication skills.
  • Ability to understand and follow specific instructions and procedures.
Salary:

$45,000 - $55,000 per year, depending on experience.

About NeuPath Health:

NeuPath Health welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

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