Bilingual Coordinator, Wealth Operations Specialist
4 weeks ago
POSITION SUMMARY
This role will be responsible for completing the settlement processing for all deceased clients' assets at IGM. The ideal candidate should be a strong team player who excels in a fast-paced environment. They will be comfortable working on multiple applications and handling various account types and products, such as Mutual Funds, GICs, Stocks, and Bonds, with a focus on providing an exceptional client experience. The individual will be responsible for handling client requests accurately and effectively, ensuring timely processing of estate assets.Duties Include:
- Interpreting and analyzing documentation for the settlement of all account types and variety of products for a deceased IGM client estate.
- Processing the settlement of all deceased client accounts, including redemptions, transfers, account and tax adjustments, service set-up, and account set-ups, as well as non-resident processing.
- Ensuring the processing of documents based on client requests received and completing according to Investors Group policy and procedures and compliance guidelines.
QUALIFICATIONS:
- Minimum 1-2 years' experience in an investment or financial services environment.
- Excellent oral and written communication skills in both English and French.
- Mutual Fund and Financial Industry knowledge and experience is an asset.
- Well-developed knowledge of Investors Group products and services.
- Experience with TreX, DCA, SAS, and RBroker operating systems, along with strong PC skills working with Windows, Excel, and Word.
- Proven analytical, problem-solving, and decision-making skills.
- Detail-oriented, accurate, attention to details, and able to work well in a deadline-driven environment.
- Ability to multi-task and adapt to frequently changing priorities.
- Strong organizational, interpersonal, and time-management skills.
OTHER JOB-RELATED INFORMATION: Overtime may be required during peak business. Flexible work hours may be required.
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