Business Coordinator

3 weeks ago

Winnipeg, Manitoba, Canada IG Wealth Management Full time

The Opportunity:

IG Wealth Management is seeking a skilled Coordinator to support the External Transfer In group. This role provides administrative and servicing support for multiple lines of business, including Mortgages, Insurance, and IGFS. The successful candidate will have the opportunity to work in a fast-paced environment, providing high-quality service to external and internal customers.

Key Responsibilities:

  • Account Management: Perform account management and servicing activities for client accounts in both English and French.
  • Client Support: Provide support to internal departments and external clients for all client requests received.
  • Process Improvement: Identify opportunities for change and optimization in a collaborative manner.

Requirements:

  • Financial Industry Experience: 1-2 years of financial industry experience and a passion for creating and delivering outstanding customer experiences.
  • Relationship Management: Ability to establish and maintain strong working relationships with teams, peers, and business partners.
  • Results-Oriented Mindset: Detail-oriented with strong decision-making and problem-solving skills.
  • Communication: Bilingual in English & French with strong written and oral communication skills.
  • Planning and Organization: Ability to work in a fast-paced and deadline-driven environment with strong organizational and time-management skills.

Education: Post-secondary education in Business Administration and/or related field. Industry-related courses, such as CSC and IFC, an asset but not required.

Availability: Candidates must be available to work a shift between 7:00 AM – 8:00 PM CST Monday to Friday, with occasional overtime work during the weekday and weekends.

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