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Banking Advisor
4 weeks ago
As a Banking Advisor at National Bank, you will play a key role in providing exceptional client service and building lasting relationships with our customers. You will be responsible for greeting clients, answering their questions, and helping them navigate our banking applications and services.
Key Responsibilities- Provide personalized service to clients, listening to their needs and resolving complex situations.
- Offer advice and transaction solutions for Personal Banking clients, demonstrating a deep understanding of our products and services.
- Build strong relationships with clients, ensuring their satisfaction and engagement.
- Collaborate with colleagues to provide comprehensive solutions for clients, referring them to specialists as needed.
- Ensure compliance with regulatory requirements and risk management policies.
You will be part of a dynamic team of experts who are passionate about delivering exceptional client service. Our team values diversity, inclusivity, and collaboration, and we are committed to creating a positive and supportive work environment.
What We Offer- A competitive compensation package, including a generous pension plan and employee share ownership plan.
- A comprehensive benefits program, including health and wellness initiatives, flexible group insurance, and employee and family assistance programs.
- Opportunities for professional growth and development, including training programs and mentorship.
- A dynamic and inclusive work environment, with a focus on collaboration and teamwork.
- A college diploma (DEC) or equivalent.
- Customer service experience, with a strong focus on diversity and inclusion.
- Positive attitude, empathy, and a passion for delivering exceptional client service.
- Interest in technology and a willingness to learn and adapt.
French is the primary language of communication for this role.