Banking Advisor
4 weeks ago
As a Banking Advisor at National Bank, you will play a vital role in providing exceptional client service and support. Your primary responsibility will be to greet clients, answer their questions, and help them use our banking applications and ABMs. You will also be responsible for listening to clients' needs and resolving complex situations, as well as giving advice and offering transaction solutions for Personal Banking clients.
Your Key Responsibilities:
Greet clients and answer their questions in a friendly and approachable manner.
Help clients use our banking applications and ABMs, ensuring they have a seamless experience.
Listen to clients' needs and resolve complex situations, providing solutions that meet their requirements.
Give advice and offer transaction solutions for Personal Banking clients, building lasting business relationships.
Ensure client satisfaction and engagement, referring clients to specialist colleagues when necessary.
Adhere to compliance and risk management rules, ensuring a secure and trustworthy environment for clients.
About Us:
National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives, and our core values of partnership, agility, and empowerment inspire us. We value inclusivity and strive to create an accessible, barrier-free workplace for all employees.
What We Offer:
We offer a wide range of benefits to support your wellbeing and that of your family, including health and wellness programs, flexible group insurance, a generous pension plan, and employee share ownership plan. We also provide opportunities for professional growth and development, as well as a dynamic work environment and cutting-edge collaboration tools.
Join Our Team:
At National Bank, we are committed to creating a positive and inclusive work environment that values diversity and promotes employee engagement. If you are passionate about delivering exceptional client service and support, we encourage you to apply for this exciting opportunity.
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