Banking Advisor

2 weeks ago


La Malbaie, Quebec, Canada National Bank Full time
Job Summary:

As a Banking Advisor at National Bank, you will play a vital role in providing exceptional client service and building lasting relationships with our customers. Your primary responsibility will be to greet clients, answer their questions, and help them use our banking applications and ATMs. You will also be responsible for listening to clients' needs, resolving complex situations, and offering transaction solutions for Personal Banking clients.

Key Responsibilities:
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ATMs.
  • Listen to clients' needs and resolve complex situations.
  • Offer transaction solutions for Personal Banking clients.
  • Build lasting relationships with clients and provide exceptional service.
  • Work collaboratively with colleagues to ensure client satisfaction and engagement.
  • Ensure adherence to compliance and risk management rules.

Requirements:
  • Hold a college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.

What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Access to cutting-edge technology and tools.
  • Opportunities to work with a diverse and inclusive team.

About Us:

National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. We value partnership, agility, and empowerment, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees and welcome all candidates who share our values.
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