Food Preparation Lead
3 weeks ago
As a key member of our team at Tim Horton's, you will play a pivotal role in overseeing the smooth operation of our food preparation and presentation processes.
Key Responsibilities:
- Develop and implement efficient methods to meet work schedules and productivity goals
- Supervise and coordinate activities of staff who prepare and portion food, ensuring high-quality standards are maintained
- Train staff in job duties, sanitation and safety procedures, promoting a culture of excellence
- Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory
- Hire and manage food service staff, fostering a positive and inclusive work environment
- Ensure that food and service meet quality control standards, exceeding customer expectations
- Address customer complaints or concerns in a professional and empathetic manner
- Prepare and submit reports on operational performance, providing valuable insights for continuous improvement
- Maintain knowledge of the establishment's culinary genres and trends, staying ahead of the competition
Requirements:
- Secondary (high) school graduation certificate, with a focus on culinary arts or a related field
- 1-2 years of experience in a supervisory or management role, with a proven track record of success
- Flexibility to work in a variety of locations, including our cafes and restaurants
- Ability to supervise a team of 3-4 staff members, providing guidance and support as needed
Ideal Candidate:
- Client-focused and customer-centric, with a passion for delivering exceptional service
- Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and customers
- Flexible and team-oriented, with a willingness to adapt to changing circumstances and priorities
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