Food Preparation Lead

3 weeks ago


Yarmouth, Nova Scotia, Canada Tim Horton's Full time

As a key member of our team at Tim Horton's, you will play a pivotal role in overseeing the smooth operation of our food preparation and presentation processes.

Key Responsibilities:

  • Develop and implement efficient methods to meet work schedules and productivity goals
  • Supervise and coordinate activities of staff who prepare and portion food, ensuring high-quality standards are maintained
  • Train staff in job duties, sanitation and safety procedures, promoting a culture of excellence
  • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory
  • Hire and manage food service staff, fostering a positive and inclusive work environment
  • Ensure that food and service meet quality control standards, exceeding customer expectations
  • Address customer complaints or concerns in a professional and empathetic manner
  • Prepare and submit reports on operational performance, providing valuable insights for continuous improvement
  • Maintain knowledge of the establishment's culinary genres and trends, staying ahead of the competition

Requirements:

  • Secondary (high) school graduation certificate, with a focus on culinary arts or a related field
  • 1-2 years of experience in a supervisory or management role, with a proven track record of success
  • Flexibility to work in a variety of locations, including our cafes and restaurants
  • Ability to supervise a team of 3-4 staff members, providing guidance and support as needed

Ideal Candidate:

  • Client-focused and customer-centric, with a passion for delivering exceptional service
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and customers
  • Flexible and team-oriented, with a willingness to adapt to changing circumstances and priorities


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