Strategic Underwriting Director

1 day ago

Surrey, British Columbia, Canada GroupHEALTH Full time
About the Role

We are seeking a highly experienced and strategic leader to join our team as a Director of Underwriting. As a key member of our leadership team, you will be responsible for overseeing the Underwriting Department and driving operational excellence across the organization.

Key Responsibilities
  • Provide strategic leadership and direction to the Underwriting Team, ensuring that all underwriting processes are efficient, accurate, and aligned with company goals.
  • Lead process improvement initiatives, develop team members, and collaborate with senior underwriters and other subject matter experts to create innovative solutions.
  • Develop and implement underwriting guidelines and process best practices for intake, quotes, sold cases, medical underwriting, and renewals.
  • Ensure accuracy and timeliness in the production of quotes and reports, as well as in the processing of sold groups.
  • Collaborate with New Business, Client Service, Finance, and BI teams to ensure data flows correctly into the system and is accurately reflected in business operations.
What You'll Achieve
  • Instill a culture of process improvement and operational excellence within the team.
  • Develop and monitor departmental KPIs to track performance and identify areas for improvement.
  • Lead two key operational initiatives aimed at improving process efficiency and effectiveness.
  • Establish yourself as a leader and mentor within the team, promoting teamwork and continuous improvement.
Requirements
  • Bachelor's degree in Business Administration, Actuarial Science, Finance, Risk Management, or a related field; Master's degree or professional certification (such as CEBS, FLMI, or FSA) is strongly preferred.
  • 5-8+ years of leadership experience, including managing teams in underwriting, operations, or related fields.
  • Proven track record of driving process improvement initiatives and leading large-scale projects in complex organizational environments.
  • 5+ years of experience in group benefits, underwriting.
  • Strong experience working with CRM systems and familiarity with Agile project management methodologies.
  • Demonstrated ability to lead cross-functional teams and influence senior leadership in strategic decision-making.
  • Advanced proficiency in Microsoft Office, especially Excel, and working in a data-driven, numbers-focused environment.
What We Offer
  • Competitive compensation and benefits package.
  • Minimum of 4 weeks' vacation with our company-wide policy.
  • Flex days to maintain a healthy work-life balance.
  • Wellness programs to support your well-being.
  • Employee education program to grow your skills and knowledge.

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