Media Distribution Specialist
4 days ago
**Company Overview**
Cision Global is a leading provider of PR, marketing and social media management technology and intelligence. We help brands and organizations identify, connect and engage with customers and stakeholders to drive business results.
**Job Responsibilities**
We are seeking a highly skilled Customer Content Specialist to join our team. The successful candidate will be responsible for:
- Receiving, formatting and processing client press releases to distribute to the media and other recipients accurately and in a timely manner while ensuring company standards and objectives.
- Coordinating international distribution of press releases with our international affiliates.
- Acting as the point of contact for clients requesting distribution and translation services, providing advice as appropriate.
- Assisting in onboarding/training new clients on the Online Member Centre platform (after hours support).
- Partnering with internal stakeholder teams to mitigate and resolve customer service challenges.
**Requirements**
The ideal candidate will have:
- High school diploma (or equivalent) plus a recognized post-secondary certificate in Journalism, Writing, Communications/PR or a related field.
- Minimum of 1 year of experience in customer service and/or coordination, with some experience in an editing role and an understanding of Canadian media landscape preferred.
- Broad knowledge of media communication, including earned, owned and paid media.
- Proficiency in MS Office (including Excel, Word and Outlook) and a CRM, with basic knowledge of HTML, Acrobat and Photoshop an asset.
- Excellent communication and interpersonal skills, with the ability to work under pressure with tight deadlines.
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