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Senior Vice President, Operations, National Accounts

2 months ago


Markham, Ontario, Canada Xpera Full time
Job Title: Senior Vice President, Operations, National Accounts

We are seeking a highly experienced and skilled Senior Vice President, Operations, National Accounts to join our team at Xpera. This is a key leadership role that will be responsible for leading the National Accounts Business Unit and driving business growth and success.

About the Role:

The Senior Vice President, Operations, National Accounts will be responsible for:

  • Developing and executing a comprehensive business plan for the National Accounts Business Unit, including strategic initiatives and tactical deliverables;
  • Working closely with the Business Development team to deliver a detailed strategic sales plan and drive business growth through a comprehensive sales and marketing program;
  • Setting performance metrics and targets to drive growth and service excellence;
  • Continually evaluating market conditions and building a network of industry contacts to drive organic growth and strategic acquisitions;
  • Solidifying a strong and empowered management team and account teams that drive change and accountability throughout the organization;
  • Establishing and maintaining a culture that is focused on quality, professionalism, and customer responsiveness;
  • Monitoring and maintaining internal control mechanisms to ensure effective operations and resource management;
  • Reviewing and reporting on operating and financial objectives, and developing annual forecasts and budgets;
  • Working with Corporate IT to ensure the business unit has the necessary technology to drive business results;
  • Developing and executing a Human Resources plan to ensure successful team building, management succession, and employee development.
About You:

We are looking for a highly experienced and skilled individual with a strong background in the insurance industry, preferably with a minimum of 10 years of experience in a general management capacity, leading teams in a client-servicing environment. You will have a university degree in a business discipline and an extensive network of industry-related contacts. You will be a strong leader with excellent communication, presentation, and problem-solving skills, and be able to establish senior client relationships. Previous experience with acquisitions is a distinct asset.

You will be comfortable executing strategy in an entrepreneurial and fast-paced environment, and will be analytical, decisive, and growth-oriented. You will display considerable confidence and credibility in managing and building high-performing teams and leading others.

We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about leading and growing a business, we encourage you to apply for this exciting opportunity.