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Business Development Associate
1 week ago
We are a leading business development and consulting agency offering innovative solutions and services to businesses throughout the Ottawa region. Our dynamic team is dedicated to delivering cutting-edge technology and unparalleled customer service, empowering individuals and organizations to thrive in an increasingly digital world.
Position OverviewAs a Rogers Account Associate, you will play a pivotal role in our sales and customer service team, serving as a primary point of contact for valued customers. You will be responsible for building strong relationships with clients, understanding their needs, and providing tailored solutions to meet their telecommunications requirements.
Key Responsibilities- Develop and maintain strong relationships with new and current customers, engaging proactively to understand their needs and preferences.
- Collaborate with internal teams to ensure seamless delivery of services and resolution of customer issues.
- Manage customer accounts, including processing sales, handling billing inquiries, and resolving account-related issues in a timely manner.
- Stay informed about Rogers' latest products and services to educate and inform customers effectively.
