Automotive Service Expert

4 days ago

Middleton, Nova Scotia, Canada Bruce Hyundai Full time

About the Role:

We are seeking a highly motivated Service Advisor to join our Service team at Bruce Hyundai.

Key Responsibilities:

  • Greet customers and assess their automotive service needs.
  • Listen to customers and ask relevant questions to understand the issues with their vehicle.
  • Advise customers on recommended automotive services and repair options, including costs and timeframes.
  • Schedule automotive service appointments and follow up with customers as needed.
  • Communicate with the parts department and technicians to ensure timely completion of repairs.
  • Provide customers with regular updates on the status of their vehicles.
  • Maintain accurate records of automotive services provided and ensure proper documentation is completed.
  • Ensure customer satisfaction by addressing any concerns or complaints in a timely and professional manner.
  • Stay up-to-date on automotive products, services, and industry trends.

Requirements:

  • 2+ years of experience in a customer service or sales role, automotive experience is considered an asset.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficient in computer and data entry skills.
  • Ability to work full-time hours, including weekends.
  • Valid driver's license and acceptable driving record.

About Bruce Hyundai:

  • Supportive Team Culture: We pride ourselves on fostering a collaborative, supportive team environment.
  • Career Growth Opportunities: We invest in your professional development for long-term success.
  • Competitive Compensation and Benefits: We understand the value of your skills and hard work. That's why we offer a competitive compensation package and a comprehensive benefits program.
  • Work-Life Balance: We understand the value of maintaining a healthy work-life balance, for full-time, permanent positions, we offer Paid Personal Days off in addition to Paid Vacation

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