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Regional Manager, Health Services Leader
2 months ago
At Dynacare, we're committed to delivering exceptional customer experiences and advancing the field of health and wellness. As a Regional Manager, Health Services, you'll play a pivotal role in leading our Laboratory and Health Services Centers to new heights.
Key Responsibilities:- Lead the operation of Laboratory and Health Services Centers in accordance with Dynacare's strategic plans.
- Build and manage high-performing teams through strategic hiring, training, and performance management.
- Develop and administer regional operating budgets, identifying opportunities for cost savings and process improvements.
- Collaborate with the Director, Health Services Operations and Human Resources to ensure a positive client, customer, or employee experience.
- Oversee maintenance and renovation programs for each location in the region, working closely with the Manager, Support Services.
- Pursue ongoing continuing education to stay abreast of industry trends, developments, laws, regulations, and technology.
- Support the Business Development team in establishing new client relationships.
- Post-secondary education in Healthcare, Science, or Business.
- 3+ years of leadership experience in a high-paced, customer-facing environment.
- Previous related experience required to perform job: 3-5 years.
- Proficient computer skills (MS Office and applicable software applications).
- Lean Six Sigma and/or Change Management training required.
- Proven attention to detail, excellent organizational, prioritization, and time management skills.
- Ability to manage multiple items effectively.
- Experienced people manager with the ability to develop talent and build high-performing teams.
- Effective communication skills and the ability to work effectively with all levels of management and non-management.
- A strong team player with the ability to work independently with a high degree of initiative.
- Demonstrated customer focus with the ability to engage direct/indirect reports to promote a customer-centric environment.
- Highly motivated individual with a proven track record of delivering results on multiple priorities while meeting competing deadlines.
Dynacare is a leading provider of health and wellness solutions, committed to delivering exceptional customer experiences and advancing the field of health and wellness. As a Top Employer, we offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.
