Auto Service Leadership Opportunity
5 days ago
We are seeking a highly skilled and experienced Assistant Auto Service Manager to join our team at Canadian Tire - Bayers Lake, Halifax (Store 465). This is an excellent opportunity for a motivated individual to take on a leadership role and contribute to the success of our auto service center.
Job DescriptionThe primary responsibility of this position is to support the Service Manager in leading the auto service team in providing exceptional customer experiences. This involves establishing sales objectives, cost controls, and strategies for growth and profitability. The Assistant Service Manager will work collaboratively with the Service Manager to develop and implement policies and procedures that improve customer satisfaction.
Duties and Responsibilities:- Customer Service
- Develops and maintains a culture that values excellent customer service through effective training, supervision, coaching, and performance management.
- Reviews and implements service center policies and procedures to enhance customer experience.
- Coaches team members to provide exceptional customer service.
- Operations
- Recruits, develops, motivates, recognizes, and holds accountable an auto service team that meets established objectives and targets.
- Improves sales and profitability for the service center.
- Monitors the operating budget by tracking sales and expenses.
To be successful in this role, you will need:
- Market knowledge: Familiarity with market trends in the automotive service industry.
- Technical skills: Ability to work effectively with auto parts ordering systems and computerized work order systems.
- Leadership experience: Management experience in a customer service-oriented industry, preferably in the auto service industry.
The estimated annual salary for this position is $65,000-$80,000, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
What We OfferWe are committed to creating a diverse and inclusive workplace where our employees can grow and develop their careers. As a valued member of our team, you will have opportunities to:
- Work in a fast-paced and dynamic environment.
- Contribute to the success of our auto service center.
- Develop your leadership skills and expertise.
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